Admin GUI create user problem

User creation problem - GUI gives chown error

and check if this line is in your cyrus.conf :

sieve           cmd="/usr/lib/cyrus/bin/timsieved" listen="localhost:sieve" prefork=0 maxchild=100

Mani

Hi,

I'm on Ubuntu 7.10 and did a fresh install with the script. Install ran wonderfully, thanks for the beautifull work!!
I can login to admin (oxadmin) perfectly and create users there; no problem.
BUT: user cannot login to ox...
When digging in the log files, I find the above mentioned

 SEVERE: /bin/chown: 'pietje.puk': cannot get the login group of a numeric UID May 1, 2008 8:31:11 PM com.openexchange.admin.rmi.impl.OXUser create SEVERE: Unable to chown homedirectory

I have compared /etc/pam.d/sieve and imap and these are identical (not symlinked)

I also checked /etc/cyrus.conf and this reads:

# useful if you need to give users remote access to sieve
        # by default, we limit this to localhost in Debian
        sieve           cmd="/usr/lib/cyrus/bin/timsieved" listen="localhost:sieve" prefork=0 maxchild=100

        # this one is needed for the notification services
        notify          cmd="notifyd" listen="/var/run/cyrus/socket/notify" proto="udp" prefork=1

Creating a user from the CLI works allright - created user is able to login.
I've compared the permissions in the /home/user dirs, and they don't differ...

I do have the impression spam control is not properly working. Not sure though.
(I had to install amavisd-new and procmail manually)

What might cause this problem?
Many thanks for your help!!

Erwin

and check if this line is in your cyrus.conf :

sieve           cmd="/usr/lib/cyrus/bin/timsieved" listen="localhost:sieve" prefork=0 maxchild=100

Mani

Yay, thanks alot! Checking that line did the trick. The autoinstaller seems to have a bug at that point, my cyrus.conf had this rather stupid entry:

sieve           cmd="/usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin//usr/lib/cyrus/bin/timsieved" listen="localhost:sieve" prefork=0 maxchild=100

After changing this to the right path user creation works fine. Thanks alot again!

and check if this line is in your cyrus.conf :

sieve           cmd="/usr/lib/cyrus/bin/timsieved" listen="localhost:sieve" prefork=0 maxchild=100

Mani

Is /etc/pam.d/sieve symlinked to /etc/pam.d/imap? (Or does it have the same content?)

Both files have the same content and username/password is correct.

Is /etc/pam.d/sieve symlinked to /etc/pam.d/imap? (Or does it have the same content?)

I just tried to create a new OX user with the "createuser" command. This works fine:

/opt/open-xchange/sbin/createuser -c 1 -u jon.doe -d Jon Doe -g Jon -s Doe -p abcdef -e jon.doe@mydomain.com -A oxadmin -P password

The user can login, send and receive mails without problems. But strangewise I get the following output if I want to see the user details in Admin GUI:

Fehlermeldung: Error occured in: com.openexchange.admin.rmi.extensions.OXUserMailfilterExtension! Errortext: java.net.SocketTimeoutException: Read timed out (SVL-0001,-1343971095-26)

Quite similar to the problem described above... Is it possible that the OX Admin application does not have certain system rights at some place?

Hi there,

after setting up OX on a Ubuntu Dapper server I am facing some problems when trying to create new users with the admin GUI.
GUI gives me the following error output:

Fehlermeldung: com.openexchange.admin.plugins.PluginException: java.net.SocketTimeoutException: Read timed out (SVL-0001,-1343971095-18)

After switching the logfile output to be more verbose I got the following entries in open-exchange-admin.log:

Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: Folder names determined for default folders:
        Calendar=Kalender       Contact=Kontakte        Task=Aufgaben
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default CALENDAR folder successfully created
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default CONTACT folder successfully created
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default TASK folder successfully created
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default INFOSTORE folder successfully created
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: All user default folders were successfully created
Jan 6, 2008 6:58:10 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User 24 successfully created in context 1
Jan 6, 2008 6:58:10 PM com.openexchange.admin.storage.mysqlStorage.OXUserMySQLSt                                                                                                  orage create
INFO: User 24 created!
Jan 6, 2008 6:58:10 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: unable to create directory: /home/dennis.michalski
Jan 6, 2008 6:58:10 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: /bin/chown exited abnormally
Jan 6, 2008 6:58:10 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: /bin/chown: `dennis.michalski:': cannot get the login group of a numeric                                                                                                   UID
Jan 6, 2008 6:58:10 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: Unable to chown homedirectory: /home/dennis.michalski
Jan 6, 2008 6:58:40 PM com.openexchange.admin.rmi.impl.OXUserMailfilterImpl crea                                                                                                  te
SEVERE: java.net.SocketTimeoutException: Read timed out
Jan 6, 2008 6:58:40 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: Error while calling create for plugin: open_xchange_admin_plugin_mailfil                                                                                                  ter
com.openexchange.admin.plugins.PluginException: java.net.SocketTimeoutException:                                                                                                   Read timed out
        at com.openexchange.admin.rmi.impl.OXUserMailfilterImpl.create(OXUserMai                                                                                                  lfilterImpl.java:148)
        at com.openexchange.admin.rmi.impl.OXUser.create(OXUser.java:519)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.                                                                                                  java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces                                                                                                  sorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)
        at sun.rmi.transport.Transport$1.run(Transport.java:153)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:149)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:4                                                                                                  60)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport                                                                                                  .java:701)
        at java.lang.Thread.run(Thread.java:595)
Jan 6, 2008 6:58:40 PM com.openexchange.admin.rmi.impl.OXUser create
INFO: Now doing rollback for everything until now...
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: Folder names determined for default folders:
        Calendar=Kalender       Contact=Kontakte        Task=Aufgaben
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default CALENDAR folder successfully created
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default CONTACT folder successfully created
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default TASK folder successfully created
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User's default INFOSTORE folder successfully created
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: All user default folders were successfully created
Jan 6, 2008 7:07:08 PM com.openexchange.tools.oxfolder.OXFolderAdminHelper addUs                                                                                                  erToOXFolders
INFO: User 25 successfully created in context 1
Jan 6, 2008 7:07:08 PM com.openexchange.admin.storage.mysqlStorage.OXUserMySQLSt                                                                                                  orage create
INFO: User 25 created!
Jan 6, 2008 7:07:08 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: unable to create directory: /home/dennis.michalski
Jan 6, 2008 7:07:08 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: /bin/chown exited abnormally
Jan 6, 2008 7:07:08 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: /bin/chown: `dennis.michalski:': cannot get the login group of a numeric                                                                                                   UID
Jan 6, 2008 7:07:08 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: Unable to chown homedirectory: /home/dennis.michalski
Jan 6, 2008 7:07:38 PM com.openexchange.admin.rmi.impl.OXUserMailfilterImpl crea                                                                                                  te
SEVERE: java.net.SocketTimeoutException: Read timed out
[...]

As you can see there seems to be a problem when calling chown command. I'm new to OX so I couldn't figure out what exactly OX wants to do at this point. Just for understanding, does OX create a system account for each OX user? If so, this is defintely not done properly here. I have a open-xchange user and a group with the same name but nothing else...
Maybe this debug output looks familiar to someone, many thanks in advance for your help.