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  • attachment upload fails

    on our ox we can not upload any attachments.

    we get this error:

    Fehlermeldung: Hochladen der Datei fehlgeschlagen: Processing of multipart/form-data request failed. /tmp/.OX/upload__xxx.tmp (no such file or directory) (UPL-0001, 585025325-10537)

    /tmp directory exists and is writable :
    drwxrwxrwt 5 root root 4096 3. Aug 22:43 tmp

    but there is no .OX directory in there !?

    any hints on this ?

  • #2
    Hi,

    could you try to create the .OX directory manually? Does that help?
    If it only occurs for specific files, please post the whole stack trace from open-xchange.log

    Greetings

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    • #3
      after the manual creation of the .OX folder it works!

      why does ox not create it ?

      Comment


      • #4
        I'm not sure why it did not work on your system - what operating system and OX version are you using? The folder is created during installation, perhaps the permissions were not correct at this point?

        Comment


        • #5
          Some systems have settings where /tmp is cleaned automatically via cronjob per default.
          Please check that on your system.
          AFAIR RHEL5 has such a default, I'm not sure, though.

          Comment


          • #6
            the system is centos

            ox and centos are both on the newest version

            Comment


            • #7
              Okay, since CentOS is a RedHat derivate, it also comes with a "tmpcleanup" cronjob:
              http://www.mail-archive.com/centos@c.../msg05623.html

              You could either disable this job, rewrite it to keep .OX or use another temporary location for file uploads.

              Greetings

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              • #8
                ok, thank you very mutch!

                i will change the cronjob...

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