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    can anyone help me?

    appsuite 7.4.2 Rev6
    - drive
    - new document
    - Error: document could not be saved.
    preview of doc,odt,xls... works
    edit of doc,odt,xls... does not.

    Code:
    404 Not Found 
    /appsuite/api/oxodocumentfilter
    Anfrage-Body ausblenden
    { "uid": "1392204962363.1400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": true, "convert": true, "template_id": "3", "version": "1", "session": "38fe6fff2ac447aeba84e40ad280ce26" }

  • #2
    Originally posted by hingerl View Post
    - Error: document could not be saved.
    preview of doc,odt,xls... works
    edit of doc,odt,xls... does not.
    Hi,
    did you check permissions and drive properties files?

    Comment


    • #3
      Hi,

      actual version:
      UI version: 7.4.2 Rev13
      Server version: 7.4.2-Rev16


      Same error-message:
      404 Not Found 2.4.2014 08:27
      /appsuite/api/oxodocumentfilter
      Anfrage-Body ausblenden
      { "uid": "1396420079383.8400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": false, "convert": false, "session": "4dff99e7c5154bdb91356c2eec16c30d" }


      permissions.properties
      # Default permissions for all users
      permissions=document_preview,text,spreadsheet
      com.openexchange.capability.boring=true
      com.openexchange.capability.filestore=true
      com.openexchange.capability.alone=false



      drive.properties
      # Properties for com.openexchange.drive
      com.openexchange.capability.drive=true
      com.openexchange.drive.shortProductName=OX Drive
      com.openexchange.drive.useTempFolder=true
      com.openexchange.drive.cleaner.interval=1D
      com.openexchange.drive.cleaner.maxAge=1D
      com.openexchange.drive.maxBandwidth=-1
      com.openexchange.drive.maxBandwidthPerClient=-1
      com.openexchange.drive.maxConcurrentSyncOperations =-1
      com.openexchange.drive.directLinkQuota=[protocol]://[hostname]
      com.openexchange.drive.directLinkHelp=[protocol]://[hostname]/[uiwebpath]/help-drive/l10n/[locale]/index.html
      com.openexchange.drive.events.apn.ios.enabled=fals e
      com.openexchange.drive.events.apn.ios.keystore=
      com.openexchange.drive.events.apn.ios.password=
      com.openexchange.drive.events.apn.ios.production=t rue
      com.openexchange.drive.events.apn.ios.feedbackQuer yInterval=1D
      com.openexchange.drive.events.apn.macos.enabled=fa lse
      com.openexchange.drive.events.apn.macos.keystore=
      com.openexchange.drive.events.apn.macos.password=
      com.openexchange.drive.events.apn.macos.production =true
      com.openexchange.drive.events.apn.macos.feedbackQu eryInterval=1D
      com.openexchange.drive.events.gcm.enabled=false
      com.openexchange.drive.events.gcm.key=
      com.openexchange.drive.events.blockingLongPolling. enabled=false


      documents.properties
      com.openexchange.capability.text=true
      com.openexchange.capability.spreadsheet=true



      /var/log/open-xchange/open-xchange.log.0
      has no error entries.

      Comment


      • #4
        Are all office related bundles ACTIVE with listbundles? Or actually are there any non-ACTIVE ones there except these:
        bundlename: com.openexchange.logback.configuration status: RESOLVED
        bundlename: com.openexchange.logback.extensions status: RESOLVED
        bundlename: com.openexchange.system.extension status: RESOLVED

        Is there any interesting stuff in open-xchange-console.log or open-xchange-osgi.log?

        Comment


        • #5
          appsuite:/opt/open-xchange/sbin# ./listbundles | grep office
          bundlename: com.openexchange.office.calcengine.core status: ACTIVE
          bundlename: com.openexchange.office.calcengine.osgi status: ACTIVE
          bundlename: com.openexchange.office status: ACTIVE
          bundlename: com.openexchange.office.json status: ACTIVE
          bundlename: com.openexchange.office.monitoring status: ACTIVE
          bundlename: com.openexchange.office.odf status: ACTIVE
          bundlename: com.openexchange.office.ooxml.docx status: ACTIVE
          bundlename: com.openexchange.office.ooxml status: ACTIVE
          bundlename: com.openexchange.office.ooxml.pptx status: ACTIVE
          bundlename: com.openexchange.office.ooxml.xlsx status: ACTIVE
          bundlename: com.openexchange.office.osgi status: ACTIVE
          bundlename: com.openexchange.office.realtime status: ACTIVE
          bundlename: com.openexchange.office.resource status: ACTIVE
          bundlename: com.openexchange.office.tools status: ACTIVE


          appsuite:/opt/open-xchange/sbin# ./listbundles | grep RESOLVED
          bundlename: com.openexchange.logback.configuration status: RESOLVED
          bundlename: com.openexchange.logback.extensions status: RESOLVED
          bundlename: com.openexchange.system.extension status: RESOLVED


          Nothing in console.log and osgi.log.

          Comment


          • #6
            Hi,
            I remember one update: we installed on a server open-xchange packages two times even they were already set to active after first install but office editing was missing in the frontend. Maybe it works on your server too
            It's no fault to install open-xchange-documents-ui-static again.

            Comment


            • #7
              Just to make sure since I don't know the order of your installation and if you checked multiple browsers.
              If you installed document components to an already existing system your browser might still have old JS code in its appcache.
              You can try to clear this cache, use a completely different browser you never used before or run
              /opt/open-xchange/sbin/touch-appsuite
              on your Apache server which changes the internal app version number to force browsers to reload the full JS code (you still might need to login twice or explicitely reload the appsuite page once since browsers still run the application until they are to update the cache asynchronously.

              Comment


              • #8
                thank you mister rosenauer,

                in know "clearing the JS code in its appcache". Every time i change CSS-code in my theme, i have to do it. touch-appsuite is a good advise; thanks.

                Nothing helps. But, its no problem, because no one really needs "documents" now (at the moment). every user has ms-office or libreoffice. its not really urgent. and preview works. thats o.k.
                if i have a little bit more time, i will do a fresh install and check it. And if the fresh installation works, i will migrate to the new installation and every thing is o.k.

                at the moment, i have more urgent things to do like:
                https://forum.open-xchange.com/showt...ttachment-list

                maybe you can help me with this problem?

                thank you.

                Comment


                • #9
                  hi there,

                  after an new clean installation (Debian wheezy, AppSuite:Open-Xchange_Installation_Guide_for_Debian_7.0), backup old machine, restore new machine (only DB and filestore). Now it works :-) Text and Spreadsheet.
                  the only difference between old and new installation was old machine: sun-java new machine: open-java, old machine also had missing apt-source (deb http://software.open-xchange.com/com...2/DebianWheezy) and a missing /opt/calcengine

                  ok. now [SOLVED]

                  Comment


                  • #10
                    hi again,

                    now i found the bug :-)

                    i have changed the "com.openexchange.hazelcast.enabled=true" parameter to false and creating/editing of text and spreadsheet was broken.
                    i set the parameter back to true and everything was ok.

                    Comment

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