Drive

[hingerl]

can anyone help me?

appsuite 7.4.2 Rev6
- drive
- new document
- Error: document could not be saved.
preview of doc,odt,xls... works
edit of doc,odt,xls... does not.

404 Not Found 
/appsuite/api/oxodocumentfilter
Anfrage-Body ausblenden
{ "uid": "1392204962363.1400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": true, "convert": true, "template_id": "3", "version": "1", "session": "38fe6fff2ac447aeba84e40ad280ce26" }

[pro-ite]

- Error: document could not be saved.
preview of doc,odt,xls... works
edit of doc,odt,xls... does not.

Hi,
did you check permissions and drive properties files?

[hingerl]

Hi,

actual version:
UI version: 7.4.2 Rev13
Server version: 7.4.2-Rev16

Same error-message:
404 Not Found 2.4.2014 08:27
/appsuite/api/oxodocumentfilter
Anfrage-Body ausblenden
{ "uid": "1396420079383.8400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": false, "convert": false, "session": "4dff99e7c5154bdb91356c2eec16c30d" }


permissions.properties
# Default permissions for all users
permissions=document_preview,text,spreadsheet
com.openexchange.capability.boring=true
com.openexchange.capability.filestore=true
com.openexchange.capability.alone=false


drive.properties
# Properties for com.openexchange.drive
com.openexchange.capability.drive=true
com.openexchange.drive.shortProductName=OX Drive
com.openexchange.drive.useTempFolder=true
com.openexchange.drive.cleaner.interval=1D
com.openexchange.drive.cleaner.maxAge=1D
com.openexchange.drive.maxBandwidth=-1
com.openexchange.drive.maxBandwidthPerClient=-1
com.openexchange.drive.maxConcurrentSyncOperations =-1
com.openexchange.drive.directLinkQuota=[protocol]://[hostname]
com.openexchange.drive.directLinkHelp=[protocol]://[hostname]/[uiwebpath]/help-drive/l10n/[locale]/index.html
com.openexchange.drive.events.apn.ios.enabled=fals e
com.openexchange.drive.events.apn.ios.keystore=
com.openexchange.drive.events.apn.ios.password=
com.openexchange.drive.events.apn.ios.production=t rue
com.openexchange.drive.events.apn.ios.feedbackQuer yInterval=1D
com.openexchange.drive.events.apn.macos.enabled=fa lse
com.openexchange.drive.events.apn.macos.keystore=
com.openexchange.drive.events.apn.macos.password=
com.openexchange.drive.events.apn.macos.production =true
com.openexchange.drive.events.apn.macos.feedbackQu eryInterval=1D
com.openexchange.drive.events.gcm.enabled=false
com.openexchange.drive.events.gcm.key=
com.openexchange.drive.events.blockingLongPolling. enabled=false

documents.properties
com.openexchange.capability.text=true
com.openexchange.capability.spreadsheet=true


/var/log/open-xchange/open-xchange.log.0
has no error entries.

[Wolfgang Rosenauer]

Are all office related bundles ACTIVE with listbundles? Or actually are there any non-ACTIVE ones there except these:
bundlename: com.openexchange.logback.configuration status: RESOLVED
bundlename: com.openexchange.logback.extensions status: RESOLVED
bundlename: com.openexchange.system.extension status: RESOLVED

Is there any interesting stuff in open-xchange-console.log or open-xchange-osgi.log?

[hingerl]

appsuite:/opt/open-xchange/sbin# ./listbundles | grep office
bundlename: com.openexchange.office.calcengine.core status: ACTIVE
bundlename: com.openexchange.office.calcengine.osgi status: ACTIVE
bundlename: com.openexchange.office status: ACTIVE
bundlename: com.openexchange.office.json status: ACTIVE
bundlename: com.openexchange.office.monitoring status: ACTIVE
bundlename: com.openexchange.office.odf status: ACTIVE
bundlename: com.openexchange.office.ooxml.docx status: ACTIVE
bundlename: com.openexchange.office.ooxml status: ACTIVE
bundlename: com.openexchange.office.ooxml.pptx status: ACTIVE
bundlename: com.openexchange.office.ooxml.xlsx status: ACTIVE
bundlename: com.openexchange.office.osgi status: ACTIVE
bundlename: com.openexchange.office.realtime status: ACTIVE
bundlename: com.openexchange.office.resource status: ACTIVE
bundlename: com.openexchange.office.tools status: ACTIVE


appsuite:/opt/open-xchange/sbin# ./listbundles | grep RESOLVED
bundlename: com.openexchange.logback.configuration status: RESOLVED
bundlename: com.openexchange.logback.extensions status: RESOLVED
bundlename: com.openexchange.system.extension status: RESOLVED


Nothing in console.log and osgi.log.

[pro-ite]

Hi,
I remember one update: we installed on a server open-xchange packages two times even they were already set to active after first install but office editing was missing in the frontend. Maybe it works on your server too
It's no fault to install open-xchange-documents-ui-static again.

[Wolfgang Rosenauer]

Just to make sure since I don't know the order of your installation and if you checked multiple browsers.
If you installed document components to an already existing system your browser might still have old JS code in its appcache.
You can try to clear this cache, use a completely different browser you never used before or run
/opt/open-xchange/sbin/touch-appsuite
on your Apache server which changes the internal app version number to force browsers to reload the full JS code (you still might need to login twice or explicitely reload the appsuite page once since browsers still run the application until they are to update the cache asynchronously.

[hingerl]

thank you mister rosenauer,

in know "clearing the JS code in its appcache". Every time i change CSS-code in my theme, i have to do it. touch-appsuite is a good advise; thanks.

Nothing helps. But, its no problem, because no one really needs "documents" now (at the moment). every user has ms-office or libreoffice. its not really urgent. and preview works. thats o.k.
if i have a little bit more time, i will do a fresh install and check it. And if the fresh installation works, i will migrate to the new installation and every thing is o.k.

at the moment, i have more urgent things to do like:

https://forum.open-xchange.com/showthread.php?8757-print-mail-missing-attachment-list

maybe you can help me with this problem?

thank you.

[hingerl]

hi there,

after an new clean installation (Debian wheezy, AppSuite:Open-Xchange_Installation_Guide_for_Debian_7.0), backup old machine, restore new machine (only DB and filestore). Now it works :-) Text and Spreadsheet.
the only difference between old and new installation was old machine: sun-java new machine: open-java, old machine also had missing apt-source (deb http://software.open-xchange.com/com...2/DebianWheezy) and a missing /opt/calcengine

ok. now [SOLVED]

[hingerl]

hi again,

now i found the bug :-)

i have changed the "com.openexchange.hazelcast.enabled=true" parameter to false and creating/editing of text and spreadsheet was broken.
i set the parameter back to true and everything was ok.