Adding frst user problem

/var/log/open-xchange/*

open-xchange.log.0 holds the output of the groupware server
open-xchange-admin.log holds the output of the admin server

if it does not provide any helpful information you may raise the loglevel at /opt/open-xchange/etc/{admindaemon,groupware}/filelogging.properties

here I enclose log to you of ox

[Martin Heiland]

/var/log/open-xchange/*

open-xchange.log.0 holds the output of the groupware server
open-xchange-admin.log holds the output of the admin server

if it does not provide any helpful information you may raise the loglevel at /opt/open-xchange/etc/{admindaemon,groupware}/filelogging.properties

Hi,

is there any logfile output available?

Greetings

that archives of log you need to see?

[Martin Heiland]

Hi,

is there any logfile output available?

Greetings

i have a new error........

see:

servidor3:/# /opt/open-xchange/sbin/createuser -A oxadmin -P sservi75 --username spartannitro --displayname "leonardof" --password invecil --email spartannitro@gmail.com --givenname leonardo --surname forero --language en_US --timezone America/Bogota --department Systemas --company "Servioptica" -c 1
Server response:
Authentication failed for user oxadmin

as it is the error? that I can do…

[Martin Heiland]

Yep, the installer is essential for the system to work. Open-Xchange has a VERY complex database backend and logics - this is not a casual php groupware
You must make sure that the oxinstaller can do it's job, if not you'll run in trouble. If you have the possibility - just use a vmware or a fresh installed machine for testing, i reviewed the installation guide at the wiki and it builds perfectly. To avoid problems at the beginning, you may use debian etch. Open-Xchange will run on other distributions, but for getting a first impression of how it works this is the prefered distribution. You need to make sure that the mysql "root" user has no password set when starting the installer. Therefore, all OX packages MUST compile clean, otherwise it does not make sense to go any further.

O.k Martin !! I agree with you.

So let's go...

During the install process I had a deal..

When I tried to add the Database users oxadmin e openexchange through the command

 /opt/open-xchange/sbin/oxinstaller --oxdb-pass=******* --admin-pass=********** --maildomain example.com -f

initializing database (step 1/2)
ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO)
mysqladmin: connect to server at 'localhost' failed
error: 'Access denied for user 'root'@'localhost' (using password: NO)'
ERROR 1050 (42S01) at line 3: Table 'configdb_sequence' already exists
done
Configuring services
setting readUrl in /opt/open-xchange/etc/admindaemon/configdb.properties
setting writeUrl in /opt/open-xchange/etc/admindaemon/configdb.properties
setting readProperty.1 in /opt/open-xchange/etc/admindaemon/configdb.properties
setting readProperty.2 in /opt/open-xchange/etc/admindaemon/configdb.properties
setting writeProperty.1 in /opt/open-xchange/etc/admindaemon/configdb.properties
setting writeProperty.2 in /opt/open-xchange/etc/admindaemon/configdb.properties
setting readUrl in /opt/open-xchange/etc/groupware/configdb.properties
setting writeUrl in /opt/open-xchange/etc/groupware/configdb.properties
setting readProperty.1 in /opt/open-xchange/etc/groupware/configdb.properties
setting readProperty.2 in /opt/open-xchange/etc/groupware/configdb.properties
setting writeProperty.1 in /opt/open-xchange/etc/groupware/configdb.properties
setting writeProperty.2 in /opt/open-xchange/etc/groupware/configdb.properties
setting CREATE_HOMEDIRECTORY in /opt/open-xchange/etc/admindaemon/User.properties
setting SetupLink in /opt/open-xchange/etc/groupware/system.properties
(Re)Starting Admin Daemon
admindaemon startup still in progress, waiting...
admindaemon startup still in progress, waiting...
admindaemon startup still in progress, waiting...

The openxchange get some trouble to get a connection with MySQL, so I logged as root and create the configdb base and users openexchange, oxadmin by
myself.

I think this is the begging to my adding trouble!!
What do you think??


Thanks,
Pedro

[Martin Heiland]

Please lets solve this at the forums - that has the positive aspect that other also profit from this.

Thanks Martin

Hi Martin,

I changed the -c parameter to 1 as you suggest but the same error still there!!
It seems that contexid isn't the problem.
Can I send you a detailed mail about my DB configuration problem??
Solving this matter i going to fix this adding problem.

Thanks dude.
Pedro

[Martin Heiland]

It seems that cyrus does not authentificate agains the mysql database. Try to set up the loglevel (/etc/mysql/my.cf) at look at /var/log/mysql/mysql.log if anything tries to connect to the database. If not, check your settings at PAM.

simply sniff the network traffic or the logfiles of the imap server. If you use cyrus, you may try "cyradm -u oxadmin localhost" and try to login with oxadmin credentials.

see this:

servidor3:/home/administrador# cyradm -u oxadmin localhost
IMAP Password:
Login failed: authentication failure at /usr/lib/perl5/Cyrus/IMAP/Admin.pm line 119
cyradm: cannot authenticate to server as oxadmin

mmmmm. help

I think more this way some credentials in cyrus/mysql setup for OX either missing or not installed yet

[Martin Heiland]

simply sniff the network traffic or the logfiles of the imap server. If you use cyrus, you may try "cyradm -u oxadmin localhost" and try to login with oxadmin credentials.

Hi,

com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: javax.mail.AuthenticationFailedException: Login failed: authentication failure

It seems that the authentication against you IMAP server was not successful. Is there a IMAP Server running? Does the user oxadmin has access to this server? The CLT creates the user at the database, your IMAP server must authenticate against the database via PAM. This is described for cyrus at the installation guide.

since I make to be safe if oxadmin access to the servant imap?

[Martin Heiland]

Hi,

com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: javax.mail.AuthenticationFailedException: Login failed: authentication failure

It seems that the authentication against you IMAP server was not successful. Is there a IMAP Server running? Does the user oxadmin has access to this server? The CLT creates the user at the database, your IMAP server must authenticate against the database via PAM. This is described for cyrus at the installation guide.