Adding frst user problem

mhm, maybe you defined servidor3... at the initial installation as the maildomain?

umm, I believe that if I committed that error, but later I did dpkg-reconfigure postfix and it fixes that ....... but it tell me if is thus and I stay myself formed as servidor3 ..... that I can make to form it correctly

[Martin Heiland]

mhm, maybe you defined servidor3... at the initial installation as the maildomain?

what happens when you change "leonardof.sistemas@servioptica.sv.tc" to "leonardof.sistemas@servidor3.servioptica.sv.t c" ?

but Martin, if I make that change would damage all then my registered dominion is servioptica.sv.tc and reason why I see imap this trying to look for is servidor3.servioptica.sv.tc dominion that is not mine.

[Martin Heiland]

what happens when you change "leonardof.sistemas@servioptica.sv.tc" to "leonardof.sistemas@servidor3.servioptica.sv.t c" ?

Hi,

you can change the configured E-Mail address for every user at the "user" table of the open-xchange-db. The database field is "mail".

hi, Martin watches at the associate the user has as email @servioptica.sv.tc and in logs watches what even it leaves.

Aug  9 09:35:01 localhost cyrus/imap[22402]: seen_db: user leonardof opened /var/lib/cyrus/user/l/leonardof.seen
Aug  9 09:35:01 localhost cyrus/imap[22402]: open: user leonardof opened INBOX/Sent Items
Aug  9 09:35:01 localhost postfix/bounce[22494]: 039482022B: sender non-delivery notification: 30A392022D
Aug  9 09:35:01 localhost postfix/qmgr[16961]: 30A392022D: from=<>, size=2844, nrcpt=1 (queue active)
Aug  9 09:35:01 localhost postfix/qmgr[16961]: 039482022B: removed
Aug  9 09:35:01 localhost postfix/error[22493]: 30A392022D: to=<leonardof@servioptica.sv.tc>, orig_to=<leonardof.sistemas@servioptica.sv.tc>, relay=none, delay=0.34, delays=0.14/0/0/0.2, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Aug  9 09:35:01 localhost postfix/qmgr[16961]: 30A392022D: removed

[Martin Heiland]

Hi,

you can change the configured E-Mail address for every user at the "user" table of the open-xchange-db. The database field is "mail".

Hi,

as it seems, there is something wrong with the virtual alias mapping

Aug  8 14:32:31 localhost postfix/error[5568]: 26BB32022B: to=<leonardof@servioptica.sv.tc>, orig_to=<leonardof.sistemas@servioptica.sv.tc>, relay=none, delay=1.3, delays=0.1/0/0/1.2, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

As i see from the logs your mailserver of the OX machine is running with hostname "servidor3.servioptica.sv.tc" but you try to sent as "leonardof@servioptica.sv.tc" which leads to a error because the servidor3. stuff is missing. That means that the SMTP Server declines that mail and that it does not get into the mailqueue (=not being sent). Would you explain that mail setup in detail or am i right?

In human speech:
Client (OX): Hey mailserver, i am leonardof@servioptica.sv.tc and i want to sent a mail to someone.
Server (SMTP) checks for that mail address at the ox database and does not find "leonardof@servioptica.sv.tc" because the entry says "leonardof@servidor3.servioptica.sv.tc"
Server (SMTP): No way dude, you're not a valid user.

This may be fixed by adding the correct mail address to the "user" table of the open-xchange-db. Just do a "select * from user where id=4 \G;" to check whats set to the "mail" field.

thanks Martin but.
in which place, or as is the configuration files that would have to watch to change that configuration? and that stays to me as servioptica.sv.tc; and of this form to be able to solve my problem.

[Martin Heiland]

Hi,

as it seems, there is something wrong with the virtual alias mapping

Aug  8 14:32:31 localhost postfix/error[5568]: 26BB32022B: to=<leonardof@servioptica.sv.tc>, orig_to=<leonardof.sistemas@servioptica.sv.tc>, relay=none, delay=1.3, delays=0.1/0/0/1.2, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

As i see from the logs your mailserver of the OX machine is running with hostname "servidor3.servioptica.sv.tc" but you try to sent as "leonardof@servioptica.sv.tc" which leads to a error because the servidor3. stuff is missing. That means that the SMTP Server declines that mail and that it does not get into the mailqueue (=not being sent). Would you explain that mail setup in detail or am i right?

In human speech:
Client (OX): Hey mailserver, i am leonardof@servioptica.sv.tc and i want to sent a mail to someone.
Server (SMTP) checks for that mail address at the ox database and does not find "leonardof@servioptica.sv.tc" because the entry says "leonardof@servidor3.servioptica.sv.tc"
Server (SMTP): No way dude, you're not a valid user.

This may be fixed by adding the correct mail address to the "user" table of the open-xchange-db. Just do a "select * from user where id=4 \G;" to check whats set to the "mail" field.

any logfiles? mail.*? syslog?

this is my mail.info

Aug  8 14:22:07 localhost postfix/smtp[4026]: connect to Servidor3.servioptica.sv.tc[212.163.58.71]: Connection timed out (port 25)
Aug  8 14:22:08 localhost postfix/smtp[4026]: 2EBA420214: to=<root@Servidor3.servioptica.sv.tc>, orig_to=<root>, relay=none, delay=428705, delays=428674/1/30/0, dsn=4.4.1, status=deferred (connect to Servidor3.servioptica.sv.tc[212.163.58.71]: Connection timed out)
Aug  8 14:26:35 localhost postfix/qmgr[4006]: 8789F201C9: from=<>, size=2673, nrcpt=1 (queue active)
Aug  8 14:26:44 localhost cyrus/imap[4905]: login: localhost [127.0.0.1] leonardof plaintext User logged in
Aug  8 14:26:44 localhost cyrus/imap[4915]: login: localhost [127.0.0.1] leonardof plaintext User logged in
Aug  8 14:26:46 localhost cyrus/imap[4915]: skiplist: recovered /var/lib/cyrus/user/l/leonardof.seen (2 records, 2708 bytes) in 0 seconds
Aug  8 14:26:46 localhost cyrus/imap[4905]: login: localhost [127.0.0.1] leonardof plaintext User logged in
Aug  8 14:26:46 localhost cyrus/imap[4923]: login: localhost [127.0.0.1] leonardof plaintext User logged in
Aug  8 14:27:05 localhost postfix/smtp[4898]: connect to Servidor3.SERVIOPTICA.sv.tc[212.163.58.71]: Connection timed out (port 25)
Aug  8 14:27:05 localhost postfix/smtp[4898]: 8789F201C9: to=<root@Servidor3.SERVIOPTICA.sv.tc>, relay=none, delay=3204, delays=3174/0.11/30/0, dsn=4.4.1, status=deferred (connect to Servidor3.SERVIOPTICA.sv.tc[212.163.58.71]: Connection timed out)

this is my log. amm in addition I believe that something walks bad with the name of my servant of mail since direction IP publishes to which is connected according to log is not mine… which I will have done badly?

and this it is my mail.log

Aug  8 14:32:30 localhost cyrus/imap[5558]: open: user leonardof opened INBOX/Sent Items
Aug  8 14:32:30 localhost postfix/error[5568]: 04FFE201B9: to=<manelly@servioptica.sv.tc>, relay=none, delay=0.11, delays=0.07/0.01/0/0.03, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Aug  8 14:32:30 localhost postfix/cleanup[5513]: 26BB32022B: message-id=<20070808193230.26BB32022B@mail.servioptica.sv.tc>
Aug  8 14:32:30 localhost cyrus/imap[5558]: seen_db: user leonardof opened /var/lib/cyrus/user/l/leonardof.seen
Aug  8 14:32:30 localhost postfix/bounce[5569]: 04FFE201B9: sender non-delivery notification: 26BB32022B
Aug  8 14:32:30 localhost postfix/qmgr[4006]: 26BB32022B: from=<>, size=3551, nrcpt=1 (queue active)
Aug  8 14:32:30 localhost cyrus/imap[5558]: open: user leonardof opened INBOX/Sent Items
Aug  8 14:32:30 localhost postfix/qmgr[4006]: 04FFE201B9: removed
Aug  8 14:32:31 localhost postfix/error[5568]: 26BB32022B: to=<leonardof@servioptica.sv.tc>, orig_to=<leonardof.sistemas@servioptica.sv.tc>, relay=none, delay=1.3, delays=0.1/0/0/1.2, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Aug  8 14:32:31 localhost postfix/qmgr[4006]: 26BB32022B: removed

[Martin Heiland]

any logfiles? mail.*? syslog?

thanks Martin, Now work no longer I see in log of error the message of the restriction, but it seems that shipment the mail but does not arrive at another user of he himself servant from open-xchange, you can help me?

please, you can help me?

[Martin Heiland]

I would encourage you to open a new thread for that problem, this is getting very messy

Greetings

OS changed but

O.k !!

Since friday I've been working in change my OS, from CentOS to Ubuntu 6.06 Server.

I followed the instalation guide (http://wiki.open-xchange.com/wiki/in...e_Installation) without problems but when I tried to add the first user, i got the following message a deal =\.

root@mailt:~# /etc/init.d/open-xchange-admin start
Starting Open-Xchange Admin Daemon: open-xchange-admin.
root@mailt:~# /opt/open-xchange/sbin/createuser -A oxadmin -P "******" --username alan_turing --displayname "Alan Turing" --password 3nIgm4 --email alan_turing@bletchleypark.invalid --givenname Alan --surname Turing --language en_US --timezone Europe/London --department Decryption --company "Bletchley Park" -c 1
user in context 1 could not be created:
java.lang.NullPointerException
        at com.openexchange.database.Database.get(Database.java:111)
        at com.openexchange.server.DBPool.pickupWriteable(DBPool.java:75)
        at com.openexchange.admin.storage.sqlStorage.OXAdminPoolDBPool.getWRITEConnectionForCONFIGDB(OXAdminPoolDBPool.java:102)
        at com.openexchange.admin.tools.AdminCache.getWRITEConnectionForCONFIGDB(AdminCache.java:185)
        at com.openexchange.admin.storage.mysqlStorage.OXToolMySQLStorage.selectwithint(OXToolMySQLStorage.java:1850)
        at com.openexchange.admin.storage.mysqlStorage.OXToolMySQLStorage.existsContext(OXToolMySQLStorage.java:160)
        at com.openexchange.admin.rmi.impl.BasicAuthenticator.doAuthentication(BasicAuthenticator.java:129)
        at com.openexchange.admin.rmi.impl.OXUser.create(OXUser.java:383)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
        at sun.rmi.transport.Transport$1.run(Transport.java:159)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
        at java.lang.Thread.run(Thread.java:619)
        at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:255)
        at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:233)
        at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:142)
        at java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(RemoteObjectInvocationHandler.java:178)
        at java.rmi.server.RemoteObjectInvocationHandler.invoke(RemoteObjectInvocationHandler.java:132)
        at $Proxy0.create(Unknown Source)
        at com.openexchange.admin.console.user.Create.maincall(Create.java:110)
        at com.openexchange.admin.console.user.CreateCore.commonfunctions(CreateCore.java:116)
        at com.openexchange.admin.console.user.Create.<init>(Create.java:83)
        at com.openexchange.admin.console.user.Create.main(Create.java:74)
root@mailt:~#

I really don't know what to do!!

Thanks ,
Pedro Gustavo

I'm not sure, i've added those to get the mailqueue empty after 1 day if a mail cannot be sent to the recipient. But it worked without the parameters, does it work for you now?

thanks Martin, Now work no longer I see in log of error the message of the restriction, but it seems that shipment the mail but does not arrive at another user of he himself servant from open-xchange, you can help me?

[Martin Heiland]

I'm not sure, i've added those to get the mailqueue empty after 1 day if a mail cannot be sent to the recipient. But it worked without the parameters, does it work for you now?